The Toyota way to healthcare excellence : increase efficiency and improve quality with Lean /

Black, John

The Toyota way to healthcare excellence : increase efficiency and improve quality with Lean / John Black with David Miller. - Chicago : Health Administration Press, 2008. - xiii, 255 p. : ill., ports. : 23 cm. - ACHE management series .

Includes bibliographical references and index.

Contents An open letter to healthcare CEOs Eliminating waste will transform American health care A brief history of Lean The "Lean House" and model lines Your Lean action plan Building kaizen leaders Flow in a healthcare environment Kanban and the supply chain Lean comes to Virginia Mason Medical Center Virginia Mason Medical Center case studies Lean comes to Park Nicollet Health Services Park Nicollet Health Services case studies.

9781567932935 (alk. paper) 1567932932 (alk. paper)


Public Health

WA525 / B41

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