Practical plans for difficult conversations in medicine : strategies that work in breaking bad news
Buckman, R.
Practical plans for difficult conversations in medicine : strategies that work in breaking bad news Robert Buckman. - Baltimore : Johns Hopkins University Press, 2010. - xiii, 143 p. : ill. + 1 DVD-ROM (4 3/4 in.).
Includes bibliographical references and index.
Some "can't go wrong" tips -- Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol -- Managing conflict and escalation : the HARD protocol -- Giving information effectively : the SAFER protocol -- Requesting autopsy or organ donation -- Conclusion : putting it all together and making a difference in communication.
9780801895579 (hardcover : alk. paper) 080189557X (hardcover : alk. paper) 9780801895586 (pbk. : alk. paper) 0801895588 (pbk. : alk. paper)
General Medicine, Health Professions
Truth Disclosure
Communication
Physician's Role--psychology
W 62 / B 81
Practical plans for difficult conversations in medicine : strategies that work in breaking bad news Robert Buckman. - Baltimore : Johns Hopkins University Press, 2010. - xiii, 143 p. : ill. + 1 DVD-ROM (4 3/4 in.).
Includes bibliographical references and index.
Some "can't go wrong" tips -- Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol -- Managing conflict and escalation : the HARD protocol -- Giving information effectively : the SAFER protocol -- Requesting autopsy or organ donation -- Conclusion : putting it all together and making a difference in communication.
9780801895579 (hardcover : alk. paper) 080189557X (hardcover : alk. paper) 9780801895586 (pbk. : alk. paper) 0801895588 (pbk. : alk. paper)
General Medicine, Health Professions
Truth Disclosure
Communication
Physician's Role--psychology
W 62 / B 81