TY - BOOK AU - Black, John AU - Miller, David TI - The Toyota way to healthcare excellence: increase efficiency and improve quality with Lean SN - 9781567932935 (alk. paper) PY - 2008/// CY - Chicago PB - Health Administration Press KW - Public Health N1 - Includes bibliographical references and index; Contents; An open letter to healthcare CEOs; Eliminating waste will transform American health care; A brief history of Lean; The "Lean House" and model lines; Your Lean action plan; Building kaizen leaders; Flow in a healthcare environment; Kanban and the supply chain; Lean comes to Virginia Mason Medical Center; Virginia Mason Medical Center case studies; Lean comes to Park Nicollet Health Services; Park Nicollet Health Services case studies ER -