TY - BOOK AU - Hopp, WJ. AU - Lovejoy, WS. TI - Hospital operations: principles of high efficiency health care SN - 9780132908665 (hardcover : alk. paper) PY - 2013/// CY - New Jersey PB - Pearson Education, Inc. KW - Hospitals and other health facilities N1 - Includes bibliographical references and index ER -