Management lessons from Mayo Clinic : inside one of the world's most admired service organizations / Leonard L. Berry, Kent D. Seltman.

By:

Berry, Leonard L

Contributor(s):

Seltman, Kent D

Material type:

TextLanguage: English Publication details: New York : McGraw-Hill, 2008.Description: xv, 276 p. : ill., ports. ; 24 cmISBN:

9780071590730
0071590730

Subject(s):

Hospitals and other health facilities

NLM classification:

WX28

Contents:

Contents The 100 -year brand Preserving a patient - first legacy Practicing term medicine Practicing destination medicine Partnering for leadership Hiring for values- and talent Orchestrating the clues of quality Creating , extending and protecting the brand Investing in tomorrow's organization Realizing human potential Index

Item type:

Books

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
Books	PGIM-Academic Centre Main Library	Hospitals and other Health Facilities	WX28 B26 (Browse shelf(Opens below))	018015	Available	018015

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Previous	WX18.2 P16 Critical care secrets	Wx185 W56 Regional strategy for patient safety in the WHO South - East Asia Region ( 2016-2025)	WX218 T27 Textbook of critical care.	WX28 B26 Management lessons from Mayo Clinic : inside one of the world's most admired service organizations /	WX18.2 P17 Clinical scenarios in intensive care	WX100 O63 Organizational culture and leadership	WX 100 S 72 Step by step hospital designing and planning	Next

Includes bibliographical references and index.

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